The Challenge
Before Reev's charging hardware can be sold in the US, working prototypes have to reach an accredited certification lab. As a startup, Reev could not afford a prototype sitting in customs, with previous ad hoc courier arrangements offering no visibility once a shipment left French soil.
The Solution
Stracker manages Reev's prototype shipments as time-critical technical freight from pickup in France to hand-off at the US lab, with customs documentation prepared in advance.
- HTS classification and commercial documentation are prepared and checked before the shipment moves.
- A single Stracker contact tracks the shipment end-to-end.
- Live tracking in Stracker360 lets Reev confirm delivery to the lab without chasing status.
The Result
3 business days The most recent prototype shipment cleared US customs and reached the certification lab in 3 business days door-to-door, versus an unpredictable multi-week window previously.
Reev
Summary
The Challenge
Before Reev's charging hardware can be sold in the US, working prototypes have to reach an accredited certification lab. As a startup, Reev could not afford a prototype sitting in customs, with previous ad hoc courier arrangements offering no visibility once a shipment left French soil.
The Solution
Stracker manages Reev's prototype shipments as time-critical technical freight from pickup in France to hand-off at the US lab, with customs documentation prepared in advance.
- HTS classification and commercial documentation are prepared and checked before the shipment moves.
- A single Stracker contact tracks the shipment end-to-end.
- Live tracking in Stracker360 lets Reev confirm delivery to the lab without chasing status.
The Result
3 business days The most recent prototype shipment cleared US customs and reached the certification lab in 3 business days door-to-door, versus an unpredictable multi-week window previously.
“Every week our prototype sits in transit is a week our US launch slips. Stracker is the first partner that has treated our timeline like it matters as much to them as it does to us.”