The Challenge
A VIP-operated Falcon jet cannot absorb an unplanned delay: an unexpected stock-out threatens a committed departure, often with only hours of notice.
The Solution
Stracker maintains a 24/7 emergency sourcing desk dedicated to Dassault Falcon Services, locating, purchasing and delivering a replacement part to wherever the aircraft is positioned.
- An emergency request is actioned immediately regardless of time of day, with sourcing, transport and customs run in parallel.
- OBC and charter options are available by default for stock-out situations.
- Every movement is tracked live in Stracker360.
The Result
24/7/365 100% dispatch reliability on VIP departures affected by an emergency stock-out since engaging Stracker's dedicated desk.
Dassault Falcon Services
Summary
The Challenge
A VIP-operated Falcon jet cannot absorb an unplanned delay: an unexpected stock-out threatens a committed departure, often with only hours of notice.
The Solution
Stracker maintains a 24/7 emergency sourcing desk dedicated to Dassault Falcon Services, locating, purchasing and delivering a replacement part to wherever the aircraft is positioned.
- An emergency request is actioned immediately regardless of time of day, with sourcing, transport and customs run in parallel.
- OBC and charter options are available by default for stock-out situations.
- Every movement is tracked live in Stracker360.
The Result
24/7/365 100% dispatch reliability on VIP departures affected by an emergency stock-out since engaging Stracker's dedicated desk.
“When a VIP client is due to fly, there is no 'we'll get to it in the morning.' Stracker treats a 2am stock-out the same way they treat a 2pm one.”