The Challenge
Ordering a spare part from ATR previously meant leaving the maintenance system entirely, raising a request by email, waiting for a quote, and chasing status through a separate channel.
The Solution
Stracker integrated directly into Air Sénégal's maintenance and inventory system, so ordering and tracking both happen inside the tool engineers already use.
- A part request raised in the maintenance system triggers order and pickup automatically.
- Order status, customs clearance and delivery ETA sync back into the same system in real time.
- Recurring ATR references are pre-cleared for customs.
The Result
0 emails / J+1 ATR spare parts ordered with zero email exchanged with Stracker, from request to next-day delivery in Dakar.
Air Sénégal - ATR Spares
Summary
The Challenge
Ordering a spare part from ATR previously meant leaving the maintenance system entirely, raising a request by email, waiting for a quote, and chasing status through a separate channel.
The Solution
Stracker integrated directly into Air Sénégal's maintenance and inventory system, so ordering and tracking both happen inside the tool engineers already use.
- A part request raised in the maintenance system triggers order and pickup automatically.
- Order status, customs clearance and delivery ETA sync back into the same system in real time.
- Recurring ATR references are pre-cleared for customs.
The Result
0 emails / J+1 ATR spare parts ordered with zero email exchanged with Stracker, from request to next-day delivery in Dakar.
“Our engineers order a part the same way they check an inventory level, inside the same screen, no phone call needed.”